FAQ

Roofing Services in Mississippi, Alabama, Louisiana & Florida’s Pan Handle

What types of commercial & residential roofing services do we offer?

EC Malone is a full-service commercial and residential top-tier roofer providing high-quality service for all of your roofing needs.  We offer a wide range of services, including roof replacement, roof repair, preventative maintenance, inspections, and emergency service for residential, commercial & industrial properties. 

Our core roofing services include the installation and repair of:

  • Shingle Roofs
  • Flat Roofs
  • Slate Roofs
  • Metal Roofs
  • Tile Roofs

In addition, we have a fully custom metal shop that fabricates & installs metal flashing (i.e. drip edge, coping cap, pitch pockets, etc) and downspouts & gutters.  Our metal wall panel team fabricates & installs insulated metal wall panels, aluminum composite panels (ACM), and single-skin panels.  

We also pride ourselves on being available to you for service 24/7/365.

How much does a new roof cost?

This is a question that comes up a lot because we understand that no matter if you’re a commercial building owner or a homeowner the cost of a new roof is an important factor in the final decision. 

To simplify things let’s focus on the roof replacement cost for a private residence.  A majority of homeowners have a pitched roof i.e. shingles, slate, tile, metal, etc.  The cost to replace a roof starts with the type of roof we will be installed because there are significant cost differences between all the roof types. 

Other factors that will drive the cost are the size of the roof, type & length of warranty coverage, the number of facets (i.e dormer roofs vs gable roofs, valleys, flashing, eave, etc.), the amount of plywood decking replacement, replacement of the gutters & downspouts or not, etc. 

From our 50+ years in business, it has been our experience that all roofs are a little different so it’s important that we treat them as such when we are providing a proposal.  As a local reputable roofing contractor, it’s important to us that we provide our customers with correct information.  With that said the best thing is to have one of our estimators take a look and provide our recommendations.

How much does a flat roof replacement cost?

That’s another question we get a lot from a lot of property managers and engineers that we work with.  It’s a difficult question to provide a straightforward answer to because every property and every roof is different so the answer to this question depends on a laundry list of factors. 

The first question is whether it’s a roof overlay or a full tear-off and what is the size of the roof.  Other questions might be what is the type of roof (i.e. asphaltic or single-ply), access & safety challenges, and the number of facets (i.e. curbs, flashing, fully tapered or structurally sloped, etc.).  Also, the type of warranty & length of coverage can influence the cost.  The best thing to do is have one of our experienced estimators make a site visit, perform a complimentary inspection, and provide you with a free roof estimate.  

Time can vary depending on the size and complexity of the roof. While we can’t guarantee an exact timeframe because every residential & commercial roof is very different, we will provide you with a more accurate time frame within one day of conducting an inspection of your property. Our roofing crew strives to minimize disruption to your daily routine and complete the job as quickly as possible. However, If you need emergency services, you can expect our roofing crew to service your residential or commercial roof on the same day.

How long does it take to install a new roof?

That’s another question we get a lot and it depends on a laundry list of factors.  The first question is whether the property is commercial or residential and whether is it a flat or pitched roof.  The size of the roof, type of roof, and amount of facets (i.e. flashing, re-installation time can vary depending on the size and complexity of the roof.

While we can’t guarantee an exact timeframe because every residential & commercial roof is very different, we will provide you with a more accurate time frame within one day of conducting an inspection of your property. Our roofing crew strives to minimize disruption to your daily routine and complete the job as quickly as possible. However, If you need emergency services, you can expect our roofing crew to service your residential or commercial roof on the same day.

What types of roofing systems can you repair & replace?

Flat roofing systems:

  • Single-ply roofs (TPO, PVC, EPDM rubber)
  • Built-up roofing “BUR.”
  • Modified bitumen (SBS and APP) roofing systems
  • Plaza deck systems – hot and cold rubberized asphalt system, i.e., IRMA roof.  

 

For pitched roofing systems, our roofing crew works on the following:

 

  • Asphalt shingles (3-tab shingles & architectural shingles)  Standing seam metal roof
  • Slate roof
  • Tile roof
  • Metal shingles
  • Cedar shake

Does EC Malone offer warranties on our work?

Yes, as your local roofing solution, we stand behind our work and offer a roofing warranty on all of our services to ensure the quality of our work. Our roofing warranties typically cover both labor and materials. The length of the roofing warranty can vary depending on the type of service provided. EC Malone wants you to have peace of mind knowing that your roof is in good hands.

Can we provide references or testimonials from previous customers?

Established in 1973, it has gained a strong reputation as a top local roofing solution. You can find our testimonials from previous customers here. Our roofing crew is proud of our work, and we’re happy to share feedback from satisfied customers. We want you to feel confident about working with EC Malone Roofing.

Do we have roofing insurance, and are we fully licensed?

At EC Malone, we are fully insured and licensed to perform roofing services for commercial and residential roofing services. Our roofing crew is also specialized and licensed in Industrial Roofing. It is crucial to ensure that any roofing contractor you hire has the appropriate insurance and licenses to protect yourself and your property. We take the roofing safety of our customers and workers very seriously.

Is EC Malone licensed to provide roofing services in my area?

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Do we work on both residential and commercial properties?

Yes, our roofing crew works on both residential and commercial properties, as well as industrial properties. Our team has over 50 years of experience working on many structures, including single-family homes, multi-unit buildings, and industrial and commercial buildings. We are equipped and licensed to handle any roofing project, regardless of size or complexity.

Do we offer Emergency Roofing Repairs?

Yes, we understand that sometimes unexpected things happen, and that’s why we offer emergency roofing repair services for commercial & residential properties. We are available 24/7 for any urgent roofing needs. Whether it’s a leak, missing shingles, or any other critical roofing issue, we’ll dispatch a team to your property within 48 hours to make the necessary repairs. We’re here to help, even in the most urgent situations.

Do you offer Residential New Roof financing options?

At EC Malone Roofing, we understand that a new roof can be a significant investment, and we want to help make it more affordable for our customers. We offer financing options for those who qualify. A minimum score of 600 is required to qualify as a residential new roof financing option. Our new roof financing options are designed to make it easier for you to afford the roofing services you need, and we work with multiple financing companies to find the best choice for your situation. 

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